light the way with bright quest
Bright Quest empowers your team to focus on what matters — execution.
With innovative strategies and expert solutions, we release your latent capacity, driving efficiency, scalability, and lasting stability for your organisation.
From sole traders to corporates and not for profits, we solve real business challenges for every industry.
Discover our services
Achieve your organisation's full potential with Bright Quest’s Operational Excellence services.
From process design to API integrated automation to fit your existing systems and processes, we deliver tailored solutions to suit all expense profiles to boost performance, improve the customer journey and enhance efficiency across every facet of your business.
Elevate your organisation’s resilience with Bright Quest’s Risk Optimisation services.
All businesses need a stable and resilient foundation upon which to build. With tailored strategies and next-gen technology, Bright Quest can uplift your risk, compliance, and governance maturity to mitigate threats, strengthen controls, remediate issues and ensure regulatory alignment across your organisation.
At Bright Quest, we know that operating a not for profit enterprise presents a unique set of challenges: an unwavering commitment to delivering for your cause, a need to demonstrate your impact to funders and an unparalelled restriction on costs and resources. Bright Quest has low cost solutions to improve your organisation, reduce waste, improve efficiency and free your people up to focus on delivering on the mission. Even better, we understand that many projects can’t proceed without dedicated grant funding and we can draft these grant submissions for you for maximum impact.
Managing an Australian Financial Services Licence can be stressful, but it doesn’t need to be. Bright Quest understands that not all AFSL holders have dedicated risk and compliance teams and systems. We’ve used our deep experience in financial services to develop an AFSL compliance approach that takes the stress out of compliance and allows AFSL holders to do what they do best - deliver for their clients!
Stay ahead in an evolving regulatory landscape with Bright Quest RegTech.
Harnessing cutting edge technology, we streamline compliance, manage risk, and meet regulatory requirements with ease. From automated reporting to real-time monitoring, our solutions empower you to focus on growth while staying confidently compliant.
For businesses in highly regulated industries, managing regulatory compliance is a critical part of your operation and, often, a major drag on efficiency and productivity. Bright Quest’s Regulatory Compliance services can simplify your approach to managing your compliance obligations, from risk and obligation mapping, control design, documentation and testing, to quality assurance and scenario planning, Bright Quest can document, streamline and automate your regulatory compliance approach so you can focus on what you do best, whatever industry you are in!
Bright Quest’s Strategic Leadership Lab gives you the tools to transform raw potential into actionable leadership excellence. Through interactive workshops and one-on-one guidance, you’ll gain the tools, mindset, and confidence to steer your organisation toward sustainable growth.
We dive deep into your unique priorities — whether strategy, governance, compliance, risk optimisation, operational excellence or all of the above — then work with you and your team to craft a clear, strategic roadmap for success that is bespoke to your business and has the buy in of your people. The result? Future-ready leaders and thriving businesses that stand the test of time.
Bright Quest’s Risk in Practice program is designed to help your team understand how risk manifests in their roles and across your business operations.
We customize development programs that equip staff with the tools to recognize and manage risk more effectively, empowering them to think smarter and manage risk strategically in their everyday work.
By integrating risk management into daily tasks, your team can avoid common pitfalls, save valuable time, and mitigate potential issues before they arise, driving smoother, more efficient business outcomes.
Bright Quest also provides 1-1 coaching and mentoring services focus on helping business owners and key personnel to further develop their operational excellence and risk maturity within their unique role.
Through personalised guidance, we help clients understand how risk impacts their decision-making and daily tasks, and to build a culture of scalable process design strategically and proactively. With tailored support, you’ll learn how to approach risk, productivity technologies and operational excellence with confidence, avoid common mistakes, and save time and resources.
Are you a business owner feeling overwhelmed balancing strong business foundations with the urgency of daily operations? You know there’s a better way, but don’t know where to begin, or have the time to try?
Are you a director, wanting to elevate your strategy, or mature your organisational risk, compliance and governance practices?
Let Bright Quest lighten the load and show you the way forward.
Founded by Shay Johnston, a former Financial Services Executive turned entrepreneur with over 20 years of corporate experience, Bright Quest specializes in delivering real solutions that tackle your business challenges head-on. Shay has built businesses, worked in and with start-ups, SMEs, major corporates, and non-profits, and understands the unique struggles you're facing.
We bring a deep understanding of AI, automation and process engineering, coupled with a flexible, tailored approach to every project, ensuring that solutions are designed specifically for your business and your budget —whether you're building from scratch or optimising established operations. From solving risk and compliance issues, streamlining inefficiencies to scaling sustainably, we make business growth easier, faster, and more enjoyable.
We all have a unique contribution to make to our business. If you're stuck in a regulatory quagmire, bogged down by low-value tasks, or simply not delivering the results you know you should, Bright Quest can develop simple, sustainable solutions that deliver ongoing results.
Why choose bright quest?
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